1. Is free shipping on WHATOOK products?

No, we will charge shipping based on the quantity purchased.

2. Where do you ship from?

US is sent from local warehouses. All other countries are sent from China.

3. How long does it take to receive the goods?

Usually 7-20 days, longer in remote areas.

4. Do you have a return policy?

Yes, we have a 30 day return policy, but you are responsible for the cost of returning the product.